LEAD Series 2023

Members: Each session $99 | Members: Series (all 3 sessions) $262
Non-Members:
Each session $198 | Non-members:
Series (all 3 sessions) $524

High-Performance: the New Building Blocks

In the past two years high performance has been redefined to address hybrid work, a fluid workforce and changing customer expectations. In this LEAD Series, we will address the meaning of high performance, the new role of leaders/managers and how to connect employees with customers.



Tuesday, September 12, 2023

Topic: High-Performance in 2023 - Navigating the New Environment
Time
: 9:00am - 11:00am
Location:
The Chamber, 2000 Commerce Way
Speaker: Ralph Weickel, Corporation for Positive Change
Topics to be discussed:

  • Employee Empowerment - How to Engage Employees Who Have More Power
  • Customer Expectations - Identifying Expectations and Then Intentionally Exceed Them
  • Social Media - Creating a Strong Brand

Tuesday, October 3, 2023

Topic: Leadership Drivers For High-Performance
Time
: 9:00am - 11:00am
Location:
The Chamber, 2000 Commerce Way
Speaker: Ralph Weickel, Corporation for Positive Change
Topics to be discussed:

  • Leadership Pillars For A Hybrid and Remote Workforce
  • Navigating Multiple Priorities - Management, Employees, Customers
  • Co-creating A Leadership Brand That Inspires

Tuesday, November 7, 2023

Topic: The Employee/Customer Connection
Time
: 9:00am - 11:00am
Location:
The Chamber, 2000 Commerce Way
Speaker: Ralph Weickel, Corporation for Positive Change
Topics to be discussed:

  • Employee's Actions That Build the Company Brand
  • Leveraging the Employee/Customer Relationship For Strengthened Sales
  • Engaging Customers As Spokespeople

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